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Suraj Nair

Suraj Nair

Vice President at YES BANK

Mumbai, Maharashtra

I am Suraj Nair, a skilled and competent management professional with 14+ years of rich exposure in managing Analytics & Information System Reports for various business domains. With a degree in pure science and a natural inclination towards analytics, I initiated my career into MIS. As I started gaining experience into this stream and horned my skills – a decision to further groom my managerial skills was taken which made me pursue a degree in MBA – Operations. I believe Analytics is a the backbone of the operations aiding the top management deploy key decisions, supporting middle management identifying the areas of improvement and allowing overall mathematical presentation of the performance of the root level team members. Below are the technical tools, I have had exposure so far while managing my role into Analytics & Information Management:

Database: MS Access with Macros, SQL Server 2005, Desktop Intelligence and Business Objects
Dialer: Avaya and CISCO
Forecasting & Scheduling Tools: Blue Pumpkin Suite
CRM Tools: Clarify, ICCM, RCRM and Exony

I am currently associated with YES Bank as Assistant Vice President for Planning & Analytics in Credit Cards Customer Service Unit
Previously associated with HDFC Bank as MIS Manager – Business Intelligence Unit since April 2013. Have also played a role in Process Enhancement and adherence to compliance & SLA standards. Utilizing my analytical skills, I have prepared various reports that allow the senior management has a strategic overview of the circumstances to implement key decisions. And I have also contributed into forecasting manpower and various business requirements to avoid critical adversities. In the period of past 13 years, I have gained strong understanding to be associated at senior positions in a multinational multi-cultural environment to contribute to overall operations effectiveness & process automation.
For senior positions within growth oriented opportunities within organizations of repute


Experience:

  • Vice President (YES BANK)
  • Senior Manager (YES BANK)
  • MIS Executive (For ICICI Credit Cards) (Adventity Global Services India Private Limited)
  • MIS Manager – Business Intelligence Unit (HDFC Bank Limited)
  • Analyst - Bussiness Planning & MI (CAPITA)
  • MIS Officer – Client Services (Reliance Infostreams Private Limited)
  • Assistant Vice President (YES BANK)

Skills:

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