Improver

Thiva Kulasingam

Senior Manager - Call Center Operations Analytics at Rogers Communications

Pickering, Ontario

Passion for designing and executing Innovation and Growth culture. Engineering, delivering and managing complex systems is my bread and butter.

My motto for this year is "Think like a scientist. Code like an engineer. Present like a business executive."

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Experience:

• Senior Software Engineer (Xpedite)
• Senior Technology Consultant (Accenture)
• SaaS and Cloud Technology Strategy Consultant (DemocratizeData)
• Senior Manager - Call Centre Demand, Capacity and Operations Analytics (Rogers Communications)
• Service Delivery Manager - Systems, Solution and Platform Integration (Rogers Communications)
• Collaboration Tools Solutions Engineer (Messagelabs Ltd (Now part of Symantec))
• Senior Manager - Customer Operations Transformation (Rogers Communications)
• Technical Product Manager - Customer Communications (Rogers Communications)

Skills: