Improver

Tony Tapia, MBA, PMP, PgMP

Lead Senior Program Manager

Ogden, Utah

Lead Program Manager with 12 years technical enterprise program and project management experience. Communication, weapon system, and IT leader with an eye for providing strategic solutions for large enterprise programs. Strong leadership in directing PMO teams to develop high-quality programs that solve business needs and provide tangible results for enterprise-level systems. Recognized leadership in turning around underperforming programs, leading successful change in projects, and building credibility. Hands-on experience developing solutions that improve IT and business operations.

Other Key Management Highlights:
• Agile / Waterfall / Scrum / DevSecOps
• Software Implementation (SDLC)
• Contract/Negotiation Management
• Resource Allocation
• Program/Project Planning
• Product Design/Training
• Cost/Benefit Analysis/ EVM
• Change Management/ ITIL
• Client Relationship (CRM)
• Risk Management
• Project Leadership
• Strategic Planning

CERTIFICATIONS
• Program Management Professional (PgMP)
• Project Management Professional (PMP)
• Certified Scrum Master (CSM)
• ITIL v3 Foundations
• HDI Customer Service Analyst
• Security+
• ITIL Operations Support and Analysis (OSA)
• Project Management for IT Professionals

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Experience:

• Senior Program Manager (United States Air Force)
• Lead Sr. Program Manager | Deputy Branch Chief (United States Air Force)
• Senior Application Support Analyst (DISA)
• Senior Project Manager (DISA)
• Volunteer-- Secretary/Treasurer (SLC Infragard Chapter)
• System Design Analyst/ Project Manager (Defense Logistics Agency)

Skills: