Improver

Tzahi David

Head Of Operations at Clarifruit

Israel

Professional Services Manager & Experienced Project Manager with a demonstrated history of working in the program development industry.
Skilled in Scrum, Object Oriented Design, SQL, Customer Service, and Agile Methodologies.
Strong program and project management professional with a Technical Engineer focused in Computer Software Engineering from "Afeka" College of Engineering - Tel Aviv.

---

Experience:

• Senior Project Manager (Qmarkets - Corporate Innovation & Idea Management Platforms)
• Head Of Operations (Clarifruit)
• Professional Services Manager R&D (Qmarkets - Corporate Innovation & Idea Management Platforms)
• Technical Support (Ramdor)
• Project Manager (Ramdor)

Skills:

• Requirements Management
• Mentoring
• Requirements Analysis
• Customer Relationship Management (CRM)
• Customer Service Management
• CSS
• Workshops
• Project Delivery
• Escalations Management
• Project Planning
• Risk Management
• Customer Satisfaction
• Professional Services
• Customer Support
• Object Oriented Design
• Work Processes
• Budgeting
• Customer Communication
• Management
• Team Leadership
• Project Management
• Customer Management
• XML
• Customer Engagement
• Software as a Service (SaaS)
• Technical Support
• VB.NET
• JIRA
• Program Management
• Start-ups
• English
• jQuery
• Release Management
• customer success
• PMO
• Prioritize Workload
• Software System Analysis
• Integration
• SQL
• Multitasking
• JavaScript
• JSON
• HTML
• Microsoft Office
• Visual C++
• Problem Solving
• Software Project Management
• PhpStorm
• Agile Methodologies
• C#