Improver

Yulia Roberts, MBA, PMP

Associate Director at Humana

Louisville Metropolitan Area

Skilled Leader with over 20 years of experience specializing in compliance, QA, MVP delivery life cycle, strategy creation and implementation. Offering an array of skills in business optimization, consumer-centric culture passion, analytical problem solving, and cross-functional alliance, team leadership, strengthening competitive position, stakeholder engagement and talent acquisition. Proven ability in leading organizations and teams to the new levels of performance by utilizing business acumen and targeted leadership of highly matrixed environment segments that drive alignment and achievement of corporate goals. Adept in building collaborative relationships within multicultural teams.

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Experience:

• Senior Quality Improvement Profession, Quality and Clinical Operations, Compliance and Accreditation (Humana)
• Associate Director Quality Assurance (Humana)
• Service Director (ARAMARK)
• Regional Office Director (American Councils for International Education)
• Healthcare Services Business Consultant (Humana)
• Enterprise Transformation Lead (Humana)
• Product Owner Health Information Technology department (Humana)
• Freelance Interpreter (Word for Word Language Services LLC)

Skills:

• Purchasing
• Team Building
• Russian Translation
• Inventory Management
• Healthcare
• Ukrainian Interpreting
• Change Management
• Project Planning
• Integration
• Russian Interpreting
• Employee Training
• Software Development Life Cycle (SDLC)
• Strategic Planning
• Program Management
• Succession Planning
• Healthcare Information Technology (HIT)
• Organizational Development
• Strategy
• Healthcare Management
• Budgets
• SharePoint Designer
• Analysis
• Project Management
• Quality Management
• Business Analysis
• Process Management
• Personnel Management
• Customer Service
• Web-based Project Management
• Microsoft Office
• Coaching
• Service Operation
• Requirements Analysis
• Employee Relations
• Sales Management
• Performance Management
• Vendor Management
• Process Improvement
• Business Process Improvement
• Organizational Leadership
• Leadership
• Management
• Business Development
• Employee Engagement
• Mathematics Education
• Income Statement
• Contract Negotiation
• Requirements Gathering
• Recruiting
• Ukrainian Translation